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Case Study from Onyx:
Onyx Customer Case Study - BankDirect
Tags: CRM, Customer Management, Information Management
Category: Customer Relationship Management (CRM)
Onyx Customer Case Study - BankDirect
Tags: CRM, Customer Management, Information Management
Category: Customer Relationship Management (CRM)
White Paper from Onyx:
Customer Process Management Drives Profitability in Financial Services
Tags: CRM, BPM, CPM, Customer Process Management
Category: Customer Relationship Management (CRM)
Customer Process Management Drives Profitability in Financial Services
Tags: CRM, BPM, CPM, Customer Process Management
Category: Customer Relationship Management (CRM)
White Paper from KNOVA:
Measuring the Return on Knowledge - Justifying, Measuring and Optimizing Knowledge Management Initiatives
Tags: CRM, Knowledge Management, Account Management
Category: Customer Relationship Management (CRM)
Measuring the Return on Knowledge - Justifying, Measuring and Optimizing Knowledge Management Initiatives
Tags: CRM, Knowledge Management, Account Management
Category: Customer Relationship Management (CRM)
White Paper from KNOVA:
A Modern Approach to Improving Customer Support: Leveraging the Concepts of Web 2.0 for Self-Service and in the Contact Center
Tags: CRM, Service Management, Service Resolution, Support Management
Category: Customer Relationship Management (CRM)
A Modern Approach to Improving Customer Support: Leveraging the Concepts of Web 2.0 for Self-Service and in the Contact Center
Tags: CRM, Service Management, Service Resolution, Support Management
Category: Customer Relationship Management (CRM)
White Paper from OnContact:
How to Convince your CEO that CRM will Improve your Company's Revenues
Tags: CRM, Customer Relationship Management, CRM Benefits
Category: Customer Relationship Management (CRM)
How to Convince your CEO that CRM will Improve your Company's Revenues
Tags: CRM, Customer Relationship Management, CRM Benefits
Category: Customer Relationship Management (CRM)
Datasheet from KNOVA:
KNOVA Forums
Tags: CRM, Brand Loyalty, Service Delivery
Category: Customer Relationship Management (CRM)
KNOVA Forums
Tags: CRM, Brand Loyalty, Service Delivery
Category: Customer Relationship Management (CRM)
