Category: Service Management (ITSM) > Cherwell Software
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White Paper from Cherwell Software:
Developing the Business Case for ITIL®

Tags: Service Desk, ITIL, IT Operations, ROI of ITIL, ITIL Initiatives
Category: Service Management (ITSM)
Case Study from Cherwell Software:
Forrester Research: TEI Study Reveals 108% ROI in 10 Months

Tags: Help Desk, Service Management, Service Desk, ITSM, ITIL, BMC Remedy, Cherwell
Category: Service Management (ITSM)
Case Study from Cherwell Software:
Cherwell Software Replaces Remedy

Tags: Help Desk, Service Management, Service Desk, BMC Remedy
Category: Service Management (ITSM)
Case Study from Cherwell Software:
Cherwell Software Replaces HP Service Desk

Tags: Help Desk, Service Desk, service management solution, HP Service Desk
Category: Service Management (ITSM)
Datasheet from Cherwell Software:
Cherwell Software Service Level Agreement Management

Tags: Help Desk, Service Management, Service Desk, SLM, SLA, service level agreement
Category: Service Management (ITSM)
Datasheet from Cherwell Software:
Cherwell Software-as-a-Service and On-Premise License Models

Tags: Help Desk, Service Management, Service Desk, SaaS, Software-as-a-Service, On-premise
Category: Service Management (ITSM)
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