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White Paper from PS'Soft:
Why Service and Asset Management Must Come Together for IT to Become Truly Business Aligned
Tags: IT Management, IT Asset Management, Business Process Management
Category: Service Management (ITSM)
Why Service and Asset Management Must Come Together for IT to Become Truly Business Aligned
Tags: IT Management, IT Asset Management, Business Process Management
Category: Service Management (ITSM)
White Paper from Cherwell Software:
Developing the Business Case for ITIL®
Tags: Service Desk, ITIL, IT Operations, ROI of ITIL, ITIL Initiatives
Category: Service Management (ITSM)
Developing the Business Case for ITIL®
Tags: Service Desk, ITIL, IT Operations, ROI of ITIL, ITIL Initiatives
Category: Service Management (ITSM)
White Paper from Cherwell Software:
Evaluating ITIL Help Desk-Service Desk Software - Top 10 Considerations
Tags: Help Desk, Service Management, Service Desk, change, Incident, Problem, Call Center Support
Category: Service Management (ITSM)
Evaluating ITIL Help Desk-Service Desk Software - Top 10 Considerations
Tags: Help Desk, Service Management, Service Desk, change, Incident, Problem, Call Center Support
Category: Service Management (ITSM)
White Paper from Cherwell Software:
Change Management: The Greatest ROI of ITIL
Tags: Help Desk, Service Management, ROI, change mangement, servcie desk
Category: Service Management (ITSM)
Change Management: The Greatest ROI of ITIL
Tags: Help Desk, Service Management, ROI, change mangement, servcie desk
Category: Service Management (ITSM)
White Paper from BMC Software:
Six Guiding Principles to Changing Behavior and Speeding the Adoption of BSM and ITIL
Tags: Service Desk, ITIL, IT Service Management, ITIL V3, Business Service Management
Category: Service Management (ITSM)
Six Guiding Principles to Changing Behavior and Speeding the Adoption of BSM and ITIL
Tags: Service Desk, ITIL, IT Service Management, ITIL V3, Business Service Management
Category: Service Management (ITSM)
White Paper from BMC Software:
Crossing the Chasm Between the Service Desk and Operations
Tags: Service Desk, Incident Management, Problem Management
Category: Service Management (ITSM)
Crossing the Chasm Between the Service Desk and Operations
Tags: Service Desk, Incident Management, Problem Management
Category: Service Management (ITSM)
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