- Content Management
- Content Management
- Digital Asset Management
- Document Management
- CRM
- Call Center
- Contact Management
- Customer Relationship Management (CRM)
- Customer Service
- eCommerce
- Lead Management
- Marketing Automation
- Sales Force Automation
- Search Marketing
- ERP
- Accounting
- Enterprise Asset Management (EAM)
- Enterprise Resource Planning (ERP)
- Enterprise Service Automation
- Financial Management
- Product Lifecycle Management (PLM)
- Professional Services Automation
- Supplier Relationship Management (SRM)
- Supply Chain Management
- Warehouse Management
- Human Resources Management
- Human Capital Management
- Performance Management
- IT Management
- Email Security
- Help Desk
- Internet Security
- IT Asset Management
- IT Compliance
Contactual White Paper
Finally, a Simple Way to Deploy a Call Center
To provide a consistent and efficient service across all customer contact channels a company has to deploy contact center technology. In this white paper we examine the two alternatives a company has: first, building in house their contact center, and second, using an online service to obtain these critical technologies needed to interact efficiently with its customers
Tags: Contact Management, Contact Center, Customer Interaction
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