Whenever Brown Chemical Co., Inc. makes a sale, it’s not enough that the product arrive on time and in the appropriate quantity. The Oakland, NJ-based chemical distributor has to be sure its customers know how to use the product safely. That’s not just a business imperative; it’s a government requirement. Thanks to Clear Technologies C2 CRM, a new customer relationship management (CRM) system supplied by Clear Technologies, an IBM Premier Business Partner based in Coppell, Texas, Brown Chemical can meet these regulatory requirements and keep on top of customer concerns.
Tags: CRM, Contact Management, Document Management
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