- Content Management
- Content Management
- Digital Asset Management
- Document Management
- CRM
- Call Center
- Contact Management
- Customer Relationship Management (CRM)
- Customer Service
- eCommerce
- Lead Management
- Marketing Automation
- Sales Force Automation
- Search Marketing
- ERP
- Accounting
- Enterprise Asset Management (EAM)
- Enterprise Resource Planning (ERP)
- Enterprise Service Automation
- Financial Management
- Product Lifecycle Management (PLM)
- Professional Services Automation
- Supplier Relationship Management (SRM)
- Supply Chain Management
- Warehouse Management
- Human Resources Management
- Human Capital Management
- Performance Management
- IT Management
- Email Security
- Help Desk
- Internet Security
- IT Asset Management
- IT Compliance
C2 CRM Case Study
Clear TechnologiesTM C2 Enables Complete Collaboration Across All Departments
Thomas Engineering desperately needed a CRM application to help track sales leads and to integrate with their e-mail calendar system - one that could run on an IBM AS/400 system. Their current product, a PC-based sales force automation (SFA) offering, was noticeably outdated and too paper-intensive. It was at this point Thomas Engineering decided to make a move towards a network-based solution to connect multiple departments for a true CRM solution. One of their biggest problems was sales leads. They didn't have an organized method to respond or track internal and external sales leads. They also wanted ONE consolidated database for sales and anyone else from their company that needed to access customer information.
Tags: CRM, Sales Force Automation, Activity Management
By clicking Download Now, you agree to our Terms of Use and Privacy Policy.
