ENMAX Energy Corporation distributes electricity to more than 400,000 commercial and residential customers in Alberta, Canada. With government deregulation increasing competition, ENMAX implemented Onyx software to gain greater visibility of its customers' needs and desires to provide more proactive one-on-one service. Find out how Onyx software helped ENMAX shorten its sales cycle, decrease its volume of service-related calls, and deliver a more consistent customer experience across all points of contact. Read the complete case study (PDF)
Tags: CRM, Employee Portal, Customer Portal
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