- Content Management
- Content Management
- Digital Asset Management
- Document Management
- CRM
- Call Center
- Contact Management
- Customer Relationship Management (CRM)
- Customer Service
- eCommerce
- Lead Management
- Marketing Automation
- Sales Force Automation
- Search Marketing
- ERP
- Accounting
- Enterprise Asset Management (EAM)
- Enterprise Resource Planning (ERP)
- Enterprise Service Automation
- Financial Management
- Product Lifecycle Management (PLM)
- Professional Services Automation
- Supplier Relationship Management (SRM)
- Supply Chain Management
- Warehouse Management
- Human Resources Management
- Human Capital Management
- Performance Management
- IT Management
- Email Security
- Help Desk
- Internet Security
- IT Asset Management
- IT Compliance
Onyx Case Study
Institute of Chartered Accountants in Australia adds up the benefits of its Onyx CRM solution
The Institute of Chartered Accountants in Australia (ICAA) is the country's pre-eminent professional society for accounting and finance professionals. ICAA’s implementation of an Onyx CRM system has dramatically streamlined administrative operations, delivering significant time and cost savings, better access to more consistent information, and improved levels of highly targeted services to 43,000 members and 10,000 students. Find out how ICAA is targeting annual savings of $1 million and a large increase in member satisfaction with its use of Onyx software.
Tags: CRM, CRM implementation, Customer Portal
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