- Content Management
- Content Management
- Digital Asset Management
- Document Management
- CRM
- Call Center
- Contact Management
- Customer Relationship Management (CRM)
- Customer Service
- eCommerce
- Lead Management
- Marketing Automation
- Sales Force Automation
- Search Marketing
- ERP
- Accounting
- Enterprise Asset Management (EAM)
- Enterprise Resource Planning (ERP)
- Enterprise Service Automation
- Financial Management
- Product Lifecycle Management (PLM)
- Professional Services Automation
- Supplier Relationship Management (SRM)
- Supply Chain Management
- Warehouse Management
- Human Resources Management
- Human Capital Management
- Performance Management
- IT Management
- Email Security
- Help Desk
- Internet Security
- IT Asset Management
- IT Compliance
KNOVA Datasheet
KNOVA 7 Application Suite
KNOVA redefines service and support by putting knowledge at the fingertips of employees in the contact center and customers on the Web, reducing costs while improving customer satisfaction. With new levels of control over how information is presented, KNOVA delivers an intelligent customer experience that fully expresses your branding and is personalized for each visitor.
Tags: CRM, SRM, Service Resolution Management, Customer Experience Cycle
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