Sage CRM SalesLogix Data Synchronization Technology for Remote CRM Users

Mobile computing and the geographic dispersion of organizations have created new challenges for database systems. Web-enabled devices, handhelds, and laptop computers are now important tools for a mobile workforce, but they operate disconnected from corporate data processing systems most of the time. Internet access, while important, is often unavailable while traveling or at customer locations. Wireless “hot spots,” while convenient, have limited coverage and relatively fragile connections. Yet, companies that manage valuable customer information must distribute data to the field to be productive. That makes the synchronization of data between host corporate systems and mobile users one of the most critical technical issues in CRM today.

Tags: CRM, Remote CRM, Data Synchronization

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