- Content Management
- Content Management
- Digital Asset Management
- Document Management
- CRM
- Call Center
- Contact Management
- Customer Relationship Management (CRM)
- Customer Service
- eCommerce
- Lead Management
- Marketing Automation
- Sales Force Automation
- Search Marketing
- ERP
- Accounting
- Enterprise Asset Management (EAM)
- Enterprise Resource Planning (ERP)
- Enterprise Service Automation
- Financial Management
- Product Lifecycle Management (PLM)
- Professional Services Automation
- Supplier Relationship Management (SRM)
- Supply Chain Management
- Warehouse Management
- Human Resources Management
- Human Capital Management
- Performance Management
- IT Management
- Email Security
- Help Desk
- Internet Security
- IT Asset Management
- IT Compliance
Infor White Paper
Seamless Customer Conversations - Driving Intelligent Interactions in the Contact Center
Smart companies are realizing that to retain valued customers and boost bottom-line growth, they must empower the contact center, where customer-facing agents have the best opportunity to build stronger relationships with existing customers, capture higher revenue, and reduce churn. Learn more.
Tags: CRM, Customer Service, Contact Center, SOA
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