iLevel successfully transitioned two separate technical groups, which previously had relied on different, disconnected support applications, to use NetSuite and a unified customer tracking database. Better still, iLevel accomplished the transition in under three months, beginning the process in the fall of 2005 and meeting an internal Weyerhaeuser deadline of January 1, 2006.
Tags: CRM, Customer Service, Customer Support, Customer Relationship, iLevel
By clicking Download Now, you agree to our Terms of Use and Privacy Policy.
Have an idea to improve VendorDemo? Please submit your suggestion below
If you have any questions about using the site, please visit the Help Center.