- Content Management
- Content Management
- Digital Asset Management
- Document Management
- CRM
- Call Center
- Contact Management
- Customer Relationship Management (CRM)
- Customer Service
- eCommerce
- Lead Management
- Marketing Automation
- Sales Force Automation
- Search Marketing
- ERP
- Accounting
- Enterprise Asset Management (EAM)
- Enterprise Resource Planning (ERP)
- Enterprise Service Automation
- Financial Management
- Product Lifecycle Management (PLM)
- Professional Services Automation
- Supplier Relationship Management (SRM)
- Supply Chain Management
- Warehouse Management
- Human Resources Management
- Human Capital Management
- Performance Management
- IT Management
- Email Security
- Help Desk
- Internet Security
- IT Asset Management
- IT Compliance
NetSuite Case Study
Smithsonian Folkways Recordings
Folkways Recordings both sells and manufactures classic, culturally significant, and otherwise hard-to-find CDs and cassettes. Recently, Smithsonian Folkways Recordings turned to NetSuite to keep its ecommerce operation running smoothly. "Since we began offering this service, we had always kept credit card numbers on-hand and charged them when we ordered," says Betty Derbyshire, financial operations manager. "But now for security purposes, the institution's new policy required that we not keep credit card numbers on the system."
Tags: eCommerce, Smithsonian Folkways Recordings
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