- Content Management
- Content Management
- Digital Asset Management
- Document Management
- CRM
- Call Center
- Contact Management
- Customer Relationship Management (CRM)
- Customer Service
- eCommerce
- Lead Management
- Marketing Automation
- Sales Force Automation
- Search Marketing
- ERP
- Accounting
- Enterprise Asset Management (EAM)
- Enterprise Resource Planning (ERP)
- Enterprise Service Automation
- Financial Management
- Product Lifecycle Management (PLM)
- Professional Services Automation
- Supplier Relationship Management (SRM)
- Supply Chain Management
- Warehouse Management
- Human Resources Management
- Human Capital Management
- Performance Management
- IT Management
- Email Security
- Help Desk
- Internet Security
- IT Asset Management
- IT Compliance
TechExcel Brochure
TechExcel ServiceWise
TechExcel ServiceWise is the comprehensive help desk and IT service management solution to optimize every aspect of your service and support processes no matter how simple or complex your business processes may be. When you need the ultimate workflow power to enforce business process rules and coordinate teamwork activities from your help desk engineers, employees, management, and multi-department engineering teams, TechExcel ServiceWise is the ideal choice. Automate and streamline IT services and help desk activities with configurable workflow, process management, email notification and knowledge base. Facilitate self service with a powerful web portal that includes online incident submission, status checks, online conversations and intuitive knowledge base searches. IT teams now a single, integrated solution for all their needs: help desk incident management, problem escalation and analysis, IT change management, and holistic asset management and service level agreement module.
Tags: Help Desk, Asset Management, IT Asset Management, Change Management, Process Management
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