- Content Management
- Content Management
- Digital Asset Management
- Document Management
- CRM
- Call Center
- Contact Management
- Customer Relationship Management (CRM)
- Customer Service
- eCommerce
- Lead Management
- Marketing Automation
- Sales Force Automation
- Search Marketing
- ERP
- Accounting
- Enterprise Asset Management (EAM)
- Enterprise Resource Planning (ERP)
- Enterprise Service Automation
- Financial Management
- Product Lifecycle Management (PLM)
- Professional Services Automation
- Supplier Relationship Management (SRM)
- Supply Chain Management
- Warehouse Management
- Human Resources Management
- Human Capital Management
- Performance Management
- IT Management
- Email Security
- Help Desk
- Internet Security
- IT Asset Management
- IT Compliance
TechExcel White Paper
TechExcel ServiceSuite - Apply the ITIL Framework with Confidence
The success of ITIL is largely due to the underlying principles—the guidelines that illustrate how an organization may align their IT processes with greater business initiatives. Using ITIL, organizations may define business-driven IT services that effectively and efficiently support business operations. TechExcel ServiceSuite enables IT organizations to take ITIL principles and put those guidelines into practice. Business processes may be modeled directly in the ServiceWise graphical workflow engine–the backbone of the suite–or defined in other diagramming software and imported into ServiceWise. Either way, organizations are assured that the processes designed are accurately manifest in their enterprise.
Tags: Help Desk, Service Management, ITSM
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