- Content Management
- Content Management
- Digital Asset Management
- Document Management
- CRM
- Call Center
- Contact Management
- Customer Relationship Management (CRM)
- Customer Service
- eCommerce
- Lead Management
- Marketing Automation
- Sales Force Automation
- Search Marketing
- ERP
- Accounting
- Enterprise Asset Management (EAM)
- Enterprise Resource Planning (ERP)
- Enterprise Service Automation
- Financial Management
- Product Lifecycle Management (PLM)
- Professional Services Automation
- Supplier Relationship Management (SRM)
- Supply Chain Management
- Warehouse Management
- Human Resources Management
- Human Capital Management
- Performance Management
- IT Management
- Email Security
- Help Desk
- Internet Security
- IT Asset Management
- IT Compliance
TechExcel Brochure
TechExcel CustomerWise
Delivering superior customer service is a key ingredient to maintaining your customer relationships. TechExcel CustomerWise helps you optimize your organization’s support process by providing your team with everything you need to exceed your customer's service expectations. Through sophisticated process automation, knowledge base management, and the availability of customer self-service through the Customer Web Portal, your support team can resolve issues more efficiently and improve your bottom line. Refine your support process to increase efficiency and productivity and significantly decrease overall support costs by reducing the time to resolve incidents. Best of all, TechExcel CustomerWise can be deployed under budget in days or weeks.
Tags: Asset Management, Knowledge Management, Process Management
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