The economic downturn experienced nationwide has tightened budgets and forced organizations to re-evaluate and streamline their solutions. The recent introduction of SaaS within the IT Service Desk space has enabled a tremendous opportunity for organizations of all sizes to implement a cost-effective, yet comprehensive, help desk application. This whitepaper discusses the ways in which On-Demand IT Services allow organizations to reap financial value from their IT department.
Tags: SaaS, ITSM, Software-as-a-Service, on demand solutions, it help desk roi, service desk roi
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