- Content Management
- Content Management
- Digital Asset Management
- Document Management
- CRM
- Call Center
- Contact Management
- Customer Relationship Management (CRM)
- Customer Service
- eCommerce
- Lead Management
- Marketing Automation
- Sales Force Automation
- Search Marketing
- ERP
- Accounting
- Enterprise Asset Management (EAM)
- Enterprise Resource Planning (ERP)
- Enterprise Service Automation
- Financial Management
- Product Lifecycle Management (PLM)
- Professional Services Automation
- Supplier Relationship Management (SRM)
- Supply Chain Management
- Warehouse Management
- Human Resources Management
- Human Capital Management
- Performance Management
- IT Management
- Email Security
- Help Desk
- Internet Security
- IT Asset Management
- IT Compliance
BMC Software White Paper
Understanding ITIL® Service Portfolio Management
This paper describes the IT Infrastructure Library® (ITIL®) Version 3 (V3) approach to service portfolio management. It examines the various components of the service portfolio, such as the service catalog. In addition, it discusses technologies available to develop and manage the service portfolio and to leverage the information contained in the catalog.
Tags: ITIL, IT Infrastructure Library®, ITIL 3
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