http://www.vendordemo.com/ Contact centers are mission-critical organizations that sell products, answer questions, resolve technical support issues, take reservations, handle inquires, and more. Traditionally, the task of automating contact centers required organizations to make large upfront capital expenditures for on-premise hardware and software, and then go through long and expensive implementation cycles before benefiting from the technology. Contactual provides an alternative to the traditional approach of purchasing million-dollar plus on-premise technology and hiring a team to implement and maintain it. Delivered in the Software as a Service (SaaS) model, the Contactual solution allows you to immediately start your contact center for a low subscription fee with no hardware or software to buy and no implementation or maintenance team to hire. With the OnDemand Contact Center you can optimize your contact center operations, bring value to your clients, and immediately realize significant cost-savings that continue over time. The only on-demand contact center application that ties together all customer communication channels, such as phone, email, web chat, and voice mail and provides a variety of standard and custom contact center performance metrics, the OnDemand Contact Center is a foundation for successful customer interactions. en-us © 2008 VendorDemo Fri, 22 Nov 2024 18:42:09 -0800 5 http://www.vendordemo.com/ http://www.vendordemo.com/images/vd_beta_logo.gif 229 68 Contact centers are mission-critical organizations that sell products, answer questions, resolve technical support issues, take reservations, handle inquires, and more. Traditionally, the task of automating contact centers required organizations to make large upfront capital expenditures for on-premise hardware and software, and then go through long and expensive implementation cycles before benefiting from the technology. Contactual provides an alternative to the traditional approach of purchasing million-dollar plus on-premise technology and hiring a team to implement and maintain it. Delivered in the Software as a Service (SaaS) model, the Contactual solution allows you to immediately start your contact center for a low subscription fee with no hardware or software to buy and no implementation or maintenance team to hire. With the OnDemand Contact Center you can optimize your contact center operations, bring value to your clients, and immediately realize significant cost-savings that continue over time. The only on-demand contact center application that ties together all customer communication channels, such as phone, email, web chat, and voice mail and provides a variety of standard and custom contact center performance metrics, the OnDemand Contact Center is a foundation for successful customer interactions. http://www.vendordemo.com/video/call-center/demo/salesforce-integration-demo/ http://www.vendordemo.com/video/call-center/demo/salesforce-integration-demo/ This 5-minute demonstration covers the main Contactual and Salesforce.com integration features and benefits. Fri, 22 Nov 2024 18:42:09 -0800 http://www.vendordemo.com/video/call-center/demo/salesforce-integration-demo/ http://www.vendordemo.com/video/call-center/demo/netsuite-integration-demo/ http://www.vendordemo.com/video/call-center/demo/netsuite-integration-demo/ This short online demonstration covers the main points of integration between Contactual and NetSuite on-demand applications. Fri, 22 Nov 2024 18:42:09 -0800 http://www.vendordemo.com/video/call-center/demo/netsuite-integration-demo/ http://www.vendordemo.com/video/call-center/demo/contactual-solution-overview/ http://www.vendordemo.com/video/call-center/demo/contactual-solution-overview/ Take a first-hand look at the Contactual OnDemand Contact Center and learn how you can boost customer retention and call center productivity while minimizing operational costs in a matter of weeks. Contactual offers several recorded call center demos that cover the main features and benefits of the application. Or sign up for a one-on-one session with our contact center expert to learn the details of the system. Fri, 22 Nov 2024 18:42:09 -0800 http://www.vendordemo.com/video/call-center/demo/contactual-solution-overview/