http://www.vendordemo.com/ inContact is an on-demand contact handling platform for call centers that has grown from a powerful Automated Call Distributor (ACD) with skills-based routing, Computer Telephony Integration (CTI), and Interactive Voice Response (IVR) with speech recognition, to include an innovative online hiring solution, an eLearning and communications application, workforce management functionality, and a customer feedback and survey solution. Because the inContact platform is delivered via a Software-as-a-Service (SaaS) model, customers can realize significant cost savings and flexibility compared to premises-based alternatives. The inContact solution is changing the way companies achieve contact center excellence by removing the barriers to allow them to measure, control and improve each step of the customer experience. en-us © 2008 VendorDemo Sun, 22 Dec 2024 23:51:50 -0800 5 http://www.vendordemo.com/ http://www.vendordemo.com/images/vd_beta_logo.gif 229 68 inContact is an on-demand contact handling platform for call centers that has grown from a powerful Automated Call Distributor (ACD) with skills-based routing, Computer Telephony Integration (CTI), and Interactive Voice Response (IVR) with speech recognition, to include an innovative online hiring solution, an eLearning and communications application, workforce management functionality, and a customer feedback and survey solution. Because the inContact platform is delivered via a Software-as-a-Service (SaaS) model, customers can realize significant cost savings and flexibility compared to premises-based alternatives. The inContact solution is changing the way companies achieve contact center excellence by removing the barriers to allow them to measure, control and improve each step of the customer experience. http://www.vendordemo.com/video/call-center/demo/incontrol/ http://www.vendordemo.com/video/call-center/demo/incontrol/ Watch this demo to learn more about inControl Sun, 22 Dec 2024 23:51:50 -0800 http://www.vendordemo.com/video/call-center/demo/incontrol/ http://www.vendordemo.com/video/call-center/demo/incontact-workforce-management/ http://www.vendordemo.com/video/call-center/demo/incontact-workforce-management/ Watch this demo to learn more about inContact Workforce Management. Sun, 22 Dec 2024 23:51:50 -0800 http://www.vendordemo.com/video/call-center/demo/incontact-workforce-management/ http://www.vendordemo.com/video/call-center/demo/incontact-training/ http://www.vendordemo.com/video/call-center/demo/incontact-training/ Watch this demo to learn more about inContact Training. Sun, 22 Dec 2024 23:51:50 -0800 http://www.vendordemo.com/video/call-center/demo/incontact-training/ http://www.vendordemo.com/video/call-center/demo/incontact-hiring/ http://www.vendordemo.com/video/call-center/demo/incontact-hiring/ Watch this demo to learn more about inContact Hiring. Sun, 22 Dec 2024 23:51:50 -0800 http://www.vendordemo.com/video/call-center/demo/incontact-hiring/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-web-based-application/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-web-based-application/ Watch this demo learn more about inContact's Web-Based Application Sun, 22 Dec 2024 23:51:50 -0800 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-web-based-application/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-supervisor-dashboard/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-supervisor-dashboard/ Watch this demo to learn more about inContact's Supervisor Dashboard. Sun, 22 Dec 2024 23:51:50 -0800 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-supervisor-dashboard/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-impact-vs-performance-report/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-impact-vs-performance-report/ Watch this demo to learn more about inContact's Impact vs. Performance Report. Sun, 22 Dec 2024 23:51:50 -0800 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-impact-vs-performance-report/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-detailed-csr-report-card/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-detailed-csr-report-card/ Watch this demo to get a more detailed view of inContact's CSR Report Card feature. Sun, 22 Dec 2024 23:51:50 -0800 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-detailed-csr-report-card/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-csr-report-card-overview/ http://www.vendordemo.com/video/call-center/demo/incontact-feedback-csr-report-card-overview/ Watch this demo to get an overview of inContact CSR Report Card. Sun, 22 Dec 2024 23:51:50 -0800 http://www.vendordemo.com/video/call-center/demo/incontact-feedback-csr-report-card-overview/ http://www.vendordemo.com/video/call-center/demo/incontact-elearning/ http://www.vendordemo.com/video/call-center/demo/incontact-elearning/ Watch this demo to learn more about inContact eLearning. Sun, 22 Dec 2024 23:51:50 -0800 http://www.vendordemo.com/video/call-center/demo/incontact-elearning/ http://www.vendordemo.com/video/call-center/demo/incontact-acd/ http://www.vendordemo.com/video/call-center/demo/incontact-acd/ Watch this demo to learn about inContact ACD. Sun, 22 Dec 2024 23:51:50 -0800 http://www.vendordemo.com/video/call-center/demo/incontact-acd/