http://www.vendordemo.com/ Onyx Software Corporation is a worldwide leader in CRM, Customer Process and Customer Performance solutions for the enterprise. Onyx provides flexible CRM solutions that enable organizations to automate, manage, and evolve their customer processes quickly and cost-effectively for strategic advantage. By providing an integrated suite of customer process automation applications encompassing customer relationship management, process management, and analytics capabilities, Onyx enables enterprises to reduce costs, increase productivity and grow revenue. Onyx serves more than 1300 customers in a variety of industries. We offer unique expertise and have a history of success in the financial services, health care, contact center, high tech and local government markets. With Onyx, you can build a CRM solution that is exactly what you want--a customer relationship management solution that powers the processes that make you unique and successful--and you can do it faster and more affordably with Onyx. Our flexible, scalable, architecture supports your business as you expand and change. You can be up and running, even with special customizations, within a timeframe and budget that makes sense. More importantly, you can easily make changes as you go on to support new processes or practices. Onyx can deliver superior ROI and help you make more money faster. ROI is a function of rapid implementation, user adoption across the enterprise, and the ability to differentiate after en-us © 2008 VendorDemo Sun, 22 Dec 2024 23:44:24 -0800 5 http://www.vendordemo.com/ http://www.vendordemo.com/images/vd_beta_logo.gif 229 68 Onyx Software Corporation is a worldwide leader in CRM, Customer Process and Customer Performance solutions for the enterprise. Onyx provides flexible CRM solutions that enable organizations to automate, manage, and evolve their customer processes quickly and cost-effectively for strategic advantage. By providing an integrated suite of customer process automation applications encompassing customer relationship management, process management, and analytics capabilities, Onyx enables enterprises to reduce costs, increase productivity and grow revenue. Onyx serves more than 1300 customers in a variety of industries. We offer unique expertise and have a history of success in the financial services, health care, contact center, high tech and local government markets. With Onyx, you can build a CRM solution that is exactly what you want--a customer relationship management solution that powers the processes that make you unique and successful--and you can do it faster and more affordably with Onyx. Our flexible, scalable, architecture supports your business as you expand and change. You can be up and running, even with special customizations, within a timeframe and budget that makes sense. More importantly, you can easily make changes as you go on to support new processes or practices. Onyx can deliver superior ROI and help you make more money faster. ROI is a function of rapid implementation, user adoption across the enterprise, and the ability to differentiate after http://www.vendordemo.com/video/performance-management/webinar/dashboarding-best-practices/ http://www.vendordemo.com/video/performance-management/webinar/dashboarding-best-practices/ View this live Netcast and learn how Onyx Performance Management software, in partnership with business intelligence leader Cognos, offers a unique and powerful solution for the enterprise that delivers on the dashboard promise. Sun, 22 Dec 2024 23:44:24 -0800 http://www.vendordemo.com/video/performance-management/webinar/dashboarding-best-practices/ http://www.vendordemo.com/video/crm/webinar/creating-metrics-that-identify-customer-value-and-profitability/ http://www.vendordemo.com/video/crm/webinar/creating-metrics-that-identify-customer-value-and-profitability/ Rob Bois, Research Director, Customer Management, for AMR Research, will provide guidelines on how organizations can generate competitive advantage through the identification of its high value customer relationships. Sun, 22 Dec 2024 23:44:24 -0800 http://www.vendordemo.com/video/crm/webinar/creating-metrics-that-identify-customer-value-and-profitability/ http://www.vendordemo.com/video/marketing-automation/webinar/how-to-drive-new-revenue-with-marketing-automation/ http://www.vendordemo.com/video/marketing-automation/webinar/how-to-drive-new-revenue-with-marketing-automation/ Marketing organizations are facing new challenges to get their message out and produce a better return on their efforts. In this Netcast, Rob Bois, research director of customer management strategies for AMR Research, presents findings on how the landscape of marketing has changed and how marketing automation is becoming key to overcoming the challenges faced. Rob is joined by Ray Rebello, director of product marketing for Consona Corporation and Bethanne Lamb, product manager for the Onyx solution, to provide you with a preview of Million Handshakes, a world-class dialogue marketing application which can work with your CRM solution to easily overcome the marketplace challenges via its simple, yet powerful, interface to create intelligent, personalized marketing campaigns. Sun, 22 Dec 2024 23:44:24 -0800 http://www.vendordemo.com/video/marketing-automation/webinar/how-to-drive-new-revenue-with-marketing-automation/ http://www.vendordemo.com/video/crm/webinar/view-this-netcast-to-hear-richard-snow-vice-president-and-research-director-contact-center-performance-for-ventana-research-share-a-progress-repor/ http://www.vendordemo.com/video/crm/webinar/view-this-netcast-to-hear-richard-snow-vice-president-and-research-director-contact-center-performance-for-ventana-research-share-a-progress-repor/ View this netcast to hear Richard Snow, Vice President and Research Director, Contact Center Performance, for Ventana Research, share a progress report and provide insight on best practices, analytics and how companies are keeping ahead of the competition. Sun, 22 Dec 2024 23:44:24 -0800 http://www.vendordemo.com/video/crm/webinar/view-this-netcast-to-hear-richard-snow-vice-president-and-research-director-contact-center-performance-for-ventana-research-share-a-progress-repor/ http://www.vendordemo.com/video/crm/webinar/mining-for-gold-in-customer-service-experiences/ http://www.vendordemo.com/video/crm/webinar/mining-for-gold-in-customer-service-experiences/ Learn tips for turning customer experiences into great service by listening to your customers and collecting the right information. Discover how Onyx CRM can orchestrate the full experience using Total Customer Management (TCM). Sun, 22 Dec 2024 23:44:24 -0800 http://www.vendordemo.com/video/crm/webinar/mining-for-gold-in-customer-service-experiences/ http://www.vendordemo.com/video/crm/webinar/step-beyond-crm/ http://www.vendordemo.com/video/crm/webinar/step-beyond-crm/ Stepping beyond CRM into process management can maximize the return on your business investments. View this special Netcast to highlight the steps you can take to enhance the performance of your organization. Process management will: Lower your development costs. Help you modify processes to respond to market changes Ensures consistency and control throughout your organization Orchestrate complex customer processes within and across departments. Sun, 22 Dec 2024 23:44:24 -0800 http://www.vendordemo.com/video/crm/webinar/step-beyond-crm/ http://www.vendordemo.com/video/crm/webinar/trends-in-customer-management/ http://www.vendordemo.com/video/crm/webinar/trends-in-customer-management/ Sheryl Kingstone tells you what's really going on in the marketplace, what it means for buyers and what's coming in '06 Sun, 22 Dec 2024 23:44:24 -0800 http://www.vendordemo.com/video/crm/webinar/trends-in-customer-management/