- Content Management
- Content Management
- Digital Asset Management
- Document Management
- CRM
- Call Center
- Contact Management
- Customer Relationship Management (CRM)
- Customer Service
- eCommerce
- Lead Management
- Marketing Automation
- Sales Force Automation
- Search Marketing
- ERP
- Accounting
- Enterprise Asset Management (EAM)
- Enterprise Resource Planning (ERP)
- Enterprise Service Automation
- Financial Management
- Product Lifecycle Management (PLM)
- Professional Services Automation
- Supplier Relationship Management (SRM)
- Supply Chain Management
- Warehouse Management
- Human Resources Management
- Human Capital Management
- Performance Management
- IT Management
- Email Security
- Help Desk
- Internet Security
- IT Asset Management
- IT Compliance
Your Selections:
To narrow your search results select from the list below.
Narrow Your Results By:
Document Type
- White Paper (6)
- Brochure (1)
- Datasheet (1)
- Case Study (5)
Vendor
- Contactual (8)
- FrontRange (3)
- Five9 (3)
- KNOVA (2)
- Onyx (1)
- Infor (1)
Category
Demo from Contactual
Take a first-hand look at the Contactual OnDemand Contact Center and learn how you can boost customer retention and call center productivity while minimizing operational costs in a matter of weeks. Contactual offers several recorded call center ...
Demo from Contactual
This 5-minute demonstration covers the main Contactual and Salesforce.com integration features and benefits.
Webinar from FrontRange
Learn how GoldMine and FrontRange Voice provides a contact center that helps sales teams, customer service and support operators, and other phone-based teams to generate greater sales, save money, and improve customer satisfaction.
Webinar from FrontRange
Learn how FrontRange delivers Automatic Caller, Ticket Recognition and Screen Pop Support with Voice Self-Service.
Benefits:
* Dramatically reduce the number of calls to your service/help desk
* Free up analysts time to focus on strategic IT ...
Webinar from FrontRange
Achieve new levels of efficiencies and customer satisfaction with FrontRange Voice - Integrated Call Center Application. Learn how FrontRange Voice integrates IP business phone systems, IP telephony and advanced contact center software ...
White Paper from Five9
The contact center marketplace is at a turning point caused by the revolutionary and disruptive effects of the internet. IP telephony has changed the market landscape in terms of economics, global reach, ubiquity of service and resource ...
White Paper from Contactual
Learn five critical evaluation criteria for choosing on-demand contact center technology that gives you the flexibility to accommodate the changing demands of your business.
White Paper from Contactual
To provide a consistent and efficient service across all customer contact channels a company has to deploy contact center technology. In this white paper we examine the two alternatives a company has: first, building in house their contact ...
