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Webinar from Infor
One-to-one marketing is still a continuing journey, not a destination. The journey, however, is at a critical stage. It is more important than ever for companies to take a hard look at their customer strategy and the data that drives it. The ...
Webinar from Interwoven
View the On-demand Webcast and learn how Avaya developed a customer experience management strategy to deliver timely, consistent, on-brand information to every customer, employee, and partner by leveraging their internal and external Web properties.
White Paper from KNOVA
The customer experience lifecycle is as unique as each of your customers. However, based on years of working with worldclass
companies across many industries, KNOVA has broken the lifecycle into four distinct, yet historically disjointed, ...
Demo from Jagged Peak
Why do some of the world's most recognized brand-name manufacturers trust their ecommerce to Jagged Peak? Watch this short video and find out.
No matter what you manufacture or sell, Jagged Peak provides the technology, services and ...
White Paper from KNOVA
KNOVA is architected to optimize search as an adaptive process,
not a mechanical event. By focusing on search as an interactive experience, KNOVA is better able to deliver the right answer – either in the form of the right content or the right ...
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