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If you’re an employee what follows may upset you, but if you’re a business owner or entrepreneur then read on.
The current climate is an excellent time for businesses to get back to core competencies and business practice with a focus on ...
Forget the four P’s of Marketing and concentrate your efforts on the 3 M’s of Customer Relations as we head deeper into the global recession. What are the 3 M’s I hear you ask? Quite simply they are Manage, Maintain and Measure. Why? ...
Demo from Contactual
Take a first-hand look at the Contactual OnDemand Contact Center and learn how you can boost customer retention and call center productivity while minimizing operational costs in a matter of weeks. Contactual offers several recorded call center ...
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