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Case Study from Five9
Company uses Five9 to turn Internet Cafés into profitable night-time call centers
HIGHLIGHTS
Provider of outsourced outbound/inbound call center services to UK, US and Canadian-based companies
Four call centers based in Metro Manila and ...
Case Study from Five9
Skatepark Leader American Ramp Company Boosts Productivity, Efficiency, and Cost Savings in Record Time with Five9
HIGHLIGHTS
Reduced technology costs by 50%
Improved sales consistency and volumes
Deployed Five9 Outbound Virtual Call Center ...
Case Study from Five9
Reduction in capital expenses increases business results
HIGHLIGHTS
Avoided more than $500,000 in equipment costs
Accelerated outbound dialing capabilities, tripling the number of calls made per agent
Ensured call center could be ...
Case Study from Five9
Increased lead generation with integrated call center and CRM solution
HIGHLIGHTS
Increased number of outbound calls from 40 to 65 dialed
Tripled number of right-party contacts (RPC) from 5 to 15
Quintupled talk time per hour from 8 to 45 ...
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