Customer Process Management (CPM) – the convergence of Customer Relationship Management (CRM) and Business Process Management (BPM) – is delivering significant gains in efficiency, profitability and standardisation for insurance companies ...
As competition in the financial sector continues to increase, banks, insurance companies and other financial services providers are actively seeking ways to improve customer service and profitability via process efficiency..
The convergence of customer relationship management (CRM) and business process management (BPM) provides the responsiveness, cost effectiveness and manageability to achieve optimal results. With true customer process management, process ...
The CitiFinancial project confirmed that Comarch Credit Process Management is able to fulfill the highest expectations. Comarch CPM provides exceptional support for the online sale of financial products. The system’s mature functionality ...