Rob Bois, Research Director, Customer Management, for AMR Research, will provide guidelines on how organizations can generate competitive advantage through the identification of its high value customer relationships.
TechExcel ServiceWise is the comprehensive help desk and IT service management solution to optimize every aspect of your service and support processes no matter how simple or complex your business processes may be. When you need the ultimate ...
Delivering superior customer service is a key ingredient to maintaining your customer relationships. TechExcel CustomerWise helps you optimize your organization’s support process by providing your team with everything you need to exceed your ...
The CitiFinancial project confirmed that Comarch Credit Process Management is able to fulfill the highest expectations. Comarch CPM provides exceptional support for the online sale of financial products. The system’s mature functionality ...
Establishing and managing server-to-server relationships across trading partners spanning a multi-tier value chain can be very challenging and cost prohibitive. E2open's B2B Integration Solution significantly reduces the cost and complexity of ...