Customer relationship management (CRM) is a company-wide business strategy focused on improving interactions with customers. Whether you deploy a CRM solution as an on-premise application housed within your own servers or take advantage of a ...
Customer Relationship Management, or as it is more commonly known 'CRM', is one of the most widely-used yet misunderstood terms in today's technology-enabled corporate environments. Put simply 'CRM' is a catch-all term that is most commonly used ...