With 18,000 users and more than 34,000 pieces of IT
equipment, which includes: 15,700 workstations, 700
servers, 1,150 contracts, 1,000 software applications
scattered among 300 locations, the implementation
of a centralized management of IT ...
InfraDesk is a comprehensive, web help desk software that encompasses numerous features found across all ticket types and workflow processes. These features were incorporated into the InfraDesk help desk tool with IT Professionals in mind.