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Testimonial from Saba
Karen Dowdall-Sandford, Safeco Insurance Company
"Safeco spent a considerable amount of time over the past couple of years putting together a very well integrated human capital strategy. We really look to Saba as a leader in our change ...
Demo from FrontRange
Self-service support capabilities have traditionally been online. Customers can look up frequent issues, log incidents or check on the status of a ticket on the Web. However, sometimes customers don’t have online access while others still ...
Webinar from Numara Software
Change Management is a process developed to ensure that standardized methods and procedures are used for handling all changes. The goal of change management is to minimize the impact of changes on service quality. It can be applied to IT changes ...
Demo from Cherwell Software
White Paper from Agresso
In today's competitive market, businesses are living in a constant state of change. What are software vendors doing right and wrong in facilitating post-implementation change? TEC examines Change Management Strategies of Agresso, Oracle, and SAP.
Demo from SunView Software
A quick look at SunView Software's enterprise ITSM solution, ChangeGear.
ChangeGear is a web-based IT Service Management (ITSM) software solution that enables IT organizations to efficiently resolve IT requests and track, manage, and control ...
Demo from SunView Software
A high level overview of ChangeGear Express, part of the new cost-effective Express Product Line. ChangeGear Express comes in two editions, the Change Edition for change management, and the Service Desk Edition for change management and incident ...
Report from Splunk
The 451 Take
Splunk is awesome: it's multiplatform, easy to install and easy to use. And with an abstraction layer of logs, configuration files and system messages, traps and alerts, it's seriously useful. Splunk's management seems as convinced ...
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