Bomgar’s mission is to change the way work is done. We work to free the tech support community from the restraints of access barriers and geography, and from the inefficiency of traditional phone-based and on-site support. How? Through support virtualization.

Support virtualization makes support more responsive, efficient and secure by removing the geographical and technological barriers between customers and those supporting them. Virtualizing support helps your company respond faster, distribute specialists more evenly, increase the productivity of current staff, and resolve incidents more cost-effectively. With Bomgar, support becomes a shared virtual resource.

Bomgar delivers its solution for support virtualization through the Bomgar Box. This appliance integrates easily into your environment, strengthens the security of your support organization, and has a rapid ROI. With the Bomgar Box, our customers ensure the quality and security of every support interaction.

Since 2003, over 4,000 corporate customers in all 50 states and 48 countries have chosen Bomgar as their platform for support virtualization. Clients include IT outsourcers, systems integrators, software vendors, hospitals and healthcare organizations, government institutions, colleges and universities, legal and accounting firms, and financial institutions. Leading industry analysts and consultants recognize Bomgar as a technology innovator.