- Content Management
- Content Management
- Digital Asset Management
- Document Management
- CRM
- Call Center
- Contact Management
- Customer Relationship Management (CRM)
- Customer Service
- eCommerce
- Lead Management
- Marketing Automation
- Sales Force Automation
- Search Marketing
- ERP
- Accounting
- Enterprise Asset Management (EAM)
- Enterprise Resource Planning (ERP)
- Enterprise Service Automation
- Financial Management
- Product Lifecycle Management (PLM)
- Professional Services Automation
- Supplier Relationship Management (SRM)
- Supply Chain Management
- Warehouse Management
- Human Resources Management
- Human Capital Management
- Performance Management
- IT Management
- Email Security
- Help Desk
- Internet Security
- IT Asset Management
- IT Compliance
PhaseWare, Inc.
PhaseWare Inc. provides best-of-breed help-desk and customer-support software solutions for clients worldwide. PhaseWare Tracker, the company’s flagship offering, is a robust, feature-rich solution that’s flexible, affordable and easy to use. Tracker and its complimentary modules are specifically optimized for external customer service management.
Software entrepreneurs Randall Nelson and Hoyt Mann founded PhaseWare in 2004 to meet the needs of small to mid-size customers and their business models.
Today, PhaseWare solutions are enabling companies to take their customer service and support to the same level of sophistication delivered by much more expensive applications. PhaseWare is based in McKinney, Texas, part of the Dallas-Fort Worth Metroplex.
Keeping In Touch With Customers - PropertyInfo Case Study
Tags: Customer Service, Help Desk, Service Desk, Customer Support, Knowledge Management, Service Automatio
Category: Customer Service
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