Tune in to this webcast as customers share their experiences with Microsoft Dynamics CRM 3.0 and describe how this powerful customer relationship management (CRM) system has helped their organizations grow. Microsoft Dynamics CRM gives customer-facing employees the information they need to provide truly impressive customer service. We show you how Microsoft CRM integrates seamlessly with familiar Microsoft Office programs, such as Outlook. From Outlook, employees can access Microsoft CRM sales, marketing, and customer service modules to help make sales decisions, market products, solve problems, and get strategic views of the business. Attend this webcast to get answers to your CRM questions from customers who have experience with Microsoft Dynamics CRM.
Presenter: Scott Hunter, Systems Administrator, Access Via, Inc.
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