- Content Management
- Content Management
- Digital Asset Management
- Document Management
- CRM
- Call Center
- Contact Management
- Customer Relationship Management (CRM)
- Customer Service
- eCommerce
- Lead Management
- Marketing Automation
- Sales Force Automation
- Search Marketing
- ERP
- Accounting
- Enterprise Asset Management (EAM)
- Enterprise Resource Planning (ERP)
- Enterprise Service Automation
- Financial Management
- Product Lifecycle Management (PLM)
- Professional Services Automation
- Supplier Relationship Management (SRM)
- Supply Chain Management
- Warehouse Management
- Human Resources Management
- Human Capital Management
- Performance Management
- IT Management
- Email Security
- Help Desk
- Internet Security
- IT Asset Management
- IT Compliance
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Cara Operations Limited
Provided by: FrontRange
What you will learn:
Tags: CRM, Customer Service, Service Desk, Customer Support
Views: 114
What you will learn:
Cara Operations Limited, a Restaurant and Fast Food franchiser, wanted to build a first class service desk to monitor DSL connections and increase first call resolution for 1200 restaurants across the country. Listen to the customer explain how FrontRange HEAT, HEAT Knowledge, and DiscoverNET helps them solve real world problems and serve guests quickly and without fail.
Length: 3m 6sTags: CRM, Customer Service, Service Desk, Customer Support
Views: 114
