Customer Relationship Management (CRM) has been adopted by most of the large companies in America. Through a generation of implementation and experience, CRM products have matured, costs have fallen, and many lessons have been learned about what makes CRM successful. Now millions of mid-size and small companies are realizing the strategic importance of automating their sales and service teams and building a more customer-centric organization. If you are considering adopting a CRM system this year, we invite you to register for this live webinar, "CRM Best Practices" featuring leading Yankee Group CRM industry analyst Sheryl Kingstone and Zach Nelson, CEO of NetSuite.
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