TechExcel CRM 5.0 allows you to completely customize your Web portal for your customers to be consistent with your company Web site. You can customize the look and feel to include your company logo images, background colors, foreground images, fonts, and more. Your customers can log into the Web portal, submit new incidents, check status of existing incidents, update incident information, conduct Web conversations with your support engineers, etc. You can also customize the information about the incidents your customers can view.
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