- Content Management
- Content Management
- Digital Asset Management
- Document Management
- CRM
- Call Center
- Contact Management
- Customer Relationship Management (CRM)
- Customer Service
- eCommerce
- Lead Management
- Marketing Automation
- Sales Force Automation
- Search Marketing
- ERP
- Accounting
- Enterprise Asset Management (EAM)
- Enterprise Resource Planning (ERP)
- Enterprise Service Automation
- Financial Management
- Product Lifecycle Management (PLM)
- Professional Services Automation
- Supplier Relationship Management (SRM)
- Supply Chain Management
- Warehouse Management
- Human Resources Management
- Human Capital Management
- Performance Management
- IT Management
- Email Security
- Help Desk
- Internet Security
- IT Asset Management
- IT Compliance
Log In or Create a New Account
High Touch/Low Cost eCommerce: Winning with Personalized Customer Self-Service
Provided by: NetSuite
What you will learn:
Tags: CRM, eCommerce, Customer Self Service
Views: 59
What you will learn:
Join host Sean Rollings, NetSuite's VP of Product and Industry Marketing as he and Baruch Goldwasser, eCommerce guru from NetSuite, discuss the essential strategies and winning practices for successful "high touch" ecommerce. Learn how to target customers with personalized service, to create high-touch, low-cost customer care through customer self-service — for anytime, anywhere responsive service, to aggregate customer order information and the customer's purchase history for targeted upsell and cross-sell marketing campaigns, the hidden benefits of integrating ecommerce and CRM into the rest of your business operations and how to provide "high touch" without breaking the bank.
Watch the web seminar
Tags: CRM, eCommerce, Customer Self Service
Views: 59
