- Content Management
- Content Management
- Digital Asset Management
- Document Management
- CRM
- Call Center
- Contact Management
- Customer Relationship Management (CRM)
- Customer Service
- eCommerce
- Lead Management
- Marketing Automation
- Sales Force Automation
- Search Marketing
- ERP
- Accounting
- Enterprise Asset Management (EAM)
- Enterprise Resource Planning (ERP)
- Enterprise Service Automation
- Financial Management
- Product Lifecycle Management (PLM)
- Professional Services Automation
- Supplier Relationship Management (SRM)
- Supply Chain Management
- Warehouse Management
- Human Resources Management
- Human Capital Management
- Performance Management
- IT Management
- Email Security
- Help Desk
- Internet Security
- IT Asset Management
- IT Compliance
Configuration Management - How to Really Cover your Assets
What you will learn:
Configuration Management is at the heart of IT Service Management. Knowing what hardware and software exist in your environment and how they relate to each other is the basis of your ability to maintain control, increase service quality, and reduce costs. In this informative 1 hour webinar you will learn how you can use Numara® FootPrints® Configuration Management to:
Relate incidents and problems to the affected hardware and software
Visualize the relationships among your IT assets and predict how changes will impact your users and your business processes
Effortlessly build a CMDB without programming, using wizard-based templates and secure web based administration
Protect your prior investment by importing your existing information easily into the Numara FootPrints CMDB
Tags: Service Management, Service Desk, ITSM, Configuration Management
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