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White Paper from KNOVA:
Optimizing ITIL with SRM: Service Resolution Management for the Next-Generation Service Desk
Tags: CRM, Service Desk, ITSM, ITIL, SRM, Service Resolution, TCSM
Category: Customer Relationship Management (CRM)
Optimizing ITIL with SRM: Service Resolution Management for the Next-Generation Service Desk
Tags: CRM, Service Desk, ITSM, ITIL, SRM, Service Resolution, TCSM
Category: Customer Relationship Management (CRM)
White Paper from OnContact:
How to Convince your CEO that CRM will Improve your Company's Revenues
Tags: CRM, Customer Relationship Management, CRM Benefits
Category: Customer Relationship Management (CRM)
How to Convince your CEO that CRM will Improve your Company's Revenues
Tags: CRM, Customer Relationship Management, CRM Benefits
Category: Customer Relationship Management (CRM)
White Paper from OnContact:
CRM: Big is Not Always Best
Tags: CRM, Customer Relationship Management, Hosted CRM
Category: Customer Relationship Management (CRM)
CRM: Big is Not Always Best
Tags: CRM, Customer Relationship Management, Hosted CRM
Category: Customer Relationship Management (CRM)
White Paper from OnContact:
The Real Challenge of CRM: Employee Buy-In
Tags: CRM, Customer Relationship Management, CRM Initiative
Category: Customer Relationship Management (CRM)
The Real Challenge of CRM: Employee Buy-In
Tags: CRM, Customer Relationship Management, CRM Initiative
Category: Customer Relationship Management (CRM)
White Paper from OnContact:
Making the Leap to CRM
Tags: CRM, CRM Implementation Guide
Category: Customer Relationship Management (CRM)
Making the Leap to CRM
Tags: CRM, CRM Implementation Guide
Category: Customer Relationship Management (CRM)
White Paper from OnContact:
It's All in the Reports!
Tags: CRM, CRM Strategy, CRM Reporting
Category: Customer Relationship Management (CRM)
It's All in the Reports!
Tags: CRM, CRM Strategy, CRM Reporting
Category: Customer Relationship Management (CRM)
