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Demo from TechExcel
Meet and exceed your employees' support expectations with the functionality and flexibility of TechExcel HelpDesk 6.0. New graphical workflow modeling, a knowledge base search engine with auto-suggest, and an integrated employee web portal for ...
Demo from FrontRange
Learn more about our world-class service and support software that is designed to allow organizations to create powerful customer service centers of networked technicians. HEAT software includes robust database, knowledge and asset management ...
Webinar from TechExcel
See the powerful new features included in TechExcel ServiceWise 6.1 and how they help improve service and support processes.
Webinar from TechExcel
Any disconnect between your customer support team and your development team can reduce efficiency and productivity in your organization. This can result in emergency patches, lower customer satisfaction and additional work for both teams. ...
Demo from Numara Software
This demo provides valuable insight into some of the features Numara Track-It! offers to solve many typical help desk problems with relative ease. With out-of-the-box email integration, intelligent workflow, flexible notifications, integrated ...
Webinar from Numara Software
Whether you are just beginning to formalize your IT processes or you are fully embracing ITIL® v3 to align IT with your business, Numara® FootPrints® offers unmatched flexibility and painless implementation. This webinar will show you how ...
Webinar from FrontRange
Get the most out of your HEAT® Help Desk through Automation!
Learn how automating HEAT® could immediately increase your help desk’s daily effectiveness.
Register Now for Part Two ;( Using Auto Tasks) of FrontRange Solutions’ Five part ...
Demo from FrontRange
Self-service support capabilities have traditionally been online. Customers can look up frequent issues, log incidents or check on the status of a ticket on the Web. The Help Desk Institute estimates that voice self-service can provide a return ...
