Paul Burns, a Senior Analyst with EMA, provides a background on Service Catalogs and provides a top ten on how Service Catalogs improve service quality and drive down costs.
Whether you are just beginning to formalize your IT processes or you are fully embracing ITIL® v3 to align IT with your business, Numara® FootPrints® offers unmatched flexibility and painless implementation. This webinar will show you how ...
Designing a world class service organization begins with aligning your service offerings with your business requirements and giving your customers an easy-to-use and understandable interface. You’ll be able to provide a one-stop-shop service ...