With a more competitive global marketplace and complex regulatory requirements, IT must be in line with your business goals, strategies, and processes. Align your IT service delivery and business objectives more effectively with FrontRange IT ...
Whether you are just beginning to formalize your IT processes or you are fully embracing ITIL® v3 to align IT with your business, Numara® FootPrints® offers unmatched flexibility and painless implementation. This webinar will show you how ...
Today, it's not technology that's at the heart of IT, but business processes. New business processes create a new focus for IT groups, while additional demands on IT, such as controlling costs and increasing service delivery quality, remain ...
FrontRange is at the forefront of IT Service Management by blending Client Lifecycle Management capabilities with industry leading Service Desk software. This innovation combines IT operations and service management, uniting people, process, and ...
The technology behind the Atari 2600, Commodore 64, and 5½ Floppy disks have all evolved. What about your Help Desk?
It’s time to take IT service management to the next level. To win customer loyalty by providing truly personalized ...
Learn how FrontRange Voice can transform your business processes.State-of-the-art voice technology leverages the power of your business information, while lowering costs. See FrontRange Voice in action and how your business can benefit
Designing a world class service organization begins with aligning your service offerings with your business requirements and giving your customers an easy-to-use and understandable interface. You’ll be able to provide a one-stop-shop service ...
BMC Service Management Process Model is based on a set of field-proven processes that have been deployed in more than 30 countries. These processes and the work instructions behind them enable you to bridge the gap between ITIL theory and your ...