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Information Technology is experiencing a “revolution” with the introduction of smart phones—which are changing the rules of the game in the way we respond to critical information within our organizations.
Admittedly, the word ...
Webinar from FrontRange
Expand your HEAT® investment by adding quick time to value functionality that will also start you down the ITIL path as an added benefit. View a Re-play of our December 18th, 2007 webinar
Webinar from PS'Soft
Paul Burns, a Senior Analyst with EMA, provides a background on Service Catalogs and provides a top ten on how Service Catalogs improve service quality and drive down costs.
Webinar from BMC Software
Is your service desk proactive and business-oriented or reactive and technology-focused? Enable your service desk to evolve to the next level where you'll manage IT based on business priorities, an approach known as Business Service Management ...
Webinar from Numara Software
Whether you are just beginning to formalize your IT processes or you are fully embracing ITIL® v3 to align IT with your business, Numara® FootPrints® offers unmatched flexibility and painless implementation. This webinar will show you how ...
Webinar from FrontRange
Today, it's not technology that's at the heart of IT, but business processes. New business processes create a new focus for IT groups, while additional demands on IT, such as controlling costs and increasing service delivery quality, remain ...
Webinar from Numara Software
Designing a world class service organization begins with aligning your service offerings with your business requirements and giving your customers an easy-to-use and understandable interface. You’ll be able to provide a one-stop-shop service ...
Webinar from BMC Software
BMC Service Management Process Model is based on a set of field-proven processes that have been deployed in more than 30 countries. These processes and the work instructions behind them enable you to bridge the gap between ITIL theory and your ...
