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Information Technology is experiencing a “revolution” with the introduction of smart phones—which are changing the rules of the game in the way we respond to critical information within our organizations.
Admittedly, the word ...
Demo from TechExcel
Meet and exceed your employees' support expectations with the functionality and flexibility of TechExcel HelpDesk 6.0. New graphical workflow modeling, a knowledge base search engine with auto-suggest, and an integrated employee web portal for ...
Webinar from PS'Soft
Paul Burns, a Senior Analyst with EMA, provides a background on Service Catalogs and provides a top ten on how Service Catalogs improve service quality and drive down costs.
Webinar from Numara Software
Whether you are just beginning to formalize your IT processes or you are fully embracing ITIL® v3 to align IT with your business, Numara® FootPrints® offers unmatched flexibility and painless implementation. This webinar will show you how ...
Webinar from FrontRange
Today, it's not technology that's at the heart of IT, but business processes. New business processes create a new focus for IT groups, while additional demands on IT, such as controlling costs and increasing service delivery quality, remain ...
Webinar from FrontRange
Learn how automating HEAT® could immediately increase your help desk’s daily effectiveness. Register Now for Part Four ;( Business Process Automation Module) of FrontRange Solutions’ Five part educational webinar series on increasing Help ...
Demo from FrontRange
FrontRange is at the forefront of IT Service Management by blending Client Lifecycle Management capabilities with industry leading Service Desk software. This innovation combines IT operations and service management, uniting people, process, and ...
Webinar from FrontRange
The technology behind the Atari 2600, Commodore 64, and 5½ Floppy disks have all evolved. What about your Help Desk?
It’s time to take IT service management to the next level. To win customer loyalty by providing truly personalized ...
