Results 1-2 of 2 for "Service Level Management"
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White Paper from Nimsoft
Service level agreements (SLAs) are contracts for the delivery of a specified level of service. The contract is typically between the enterprise IT department as the provider of the service, and the line of business organization as the customer. ...
Size: 259.56 KB

White Paper from Nimsoft
For many organizations, the move to cloud computing is imminent. This paper offers an overview of some key issues organizations should be aware of before they make the plunge. Featuring a range of practical insights, the paper looks at some of ...
Size: 203.27 KB

 

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