Nimsoft products represent the next generation of IT service management (ITSM) solutions, offering an unparalleled combination of advanced functionality, broad infrastructure coverage, and unprecedented ease of deployment and use.

The Nimsoft product suite provides scalable, reliable capabilities for monitoring and proactively managing critical IT resources— including a broad range of application servers, Web application servers, databases, and network devices—across all standard operating systems.

The Nimsoft solutions for SME, Mid-market and Enterprise businesses provide key ITSM and BSM functions:

> Heterogeneous infrastructure support
> Physical and virtualized platform cohesion
> Real-time systems performance & availability monitoring and reporting
> Historical systems performance & availability reporting
> End-to-end response time measurement (active)
> Real-user performance monitoring (passive)
> Service level agreement (SLA) definition, monitoring, and reporting
> Service modeling and key performance indicator (KPI) mapping
> Configurable and customizable business service and operations performance dashboards

Companies around the world and in every industry now rely on Nimsoft products to proactively manage their IT infrastructures.

Nimsoft's customers include companies such as Alvaka Networks, Amway Corporation, Archstone Smith Communities, Barclays Capital, Betfred, British Telecom (BT), CB Richard Ellis, CDW Berbee, Coldwater Creek, Community Health Systems, Dekalb Medical Center, EDS Global Field Services, Erie Insurance Group, Foley & Lardner, Fusion Storm, Getronics, IMI Barcelona, Integrated Broadband Services, IBM Global Services, Iron Ore Company of Canada, KPMG, Ladbrokes Limited, Liberty Savings Bank, MTU Aero Engines, Northrop Grumman Corporation, Novell, Rackspace Managed Hosting, Ramesys, State of Montana, Steria Belgium, T-Systems, U.S. Veterans Administration and Wells Fargo & Co.