Onyx

Onyx Software Corporation is a worldwide leader in CRM, Customer Process and Customer Performance solutions for the enterprise. Onyx provides flexible CRM solutions that enable organizations to automate, manage, and evolve their customer processes quickly and cost-effectively for strategic advantage. By providing an integrated suite of customer process automation applications encompassing customer relationship management, process management, and analytics capabilities, Onyx enables enterprises to reduce costs, increase productivity and grow revenue.

Onyx serves more than 1300 customers in a variety of industries. We offer unique expertise and have a history of success in the financial services, health care, contact center, high tech and local government markets.

With Onyx, you can build a CRM solution that is exactly what you want--a customer relationship management solution that powers the processes that make you unique and successful--and you can do it faster and more affordably with Onyx. Our flexible, scalable, architecture supports your business as you expand and change. You can be up and running, even with special customizations, within a timeframe and budget that makes sense. More importantly, you can easily make changes as you go on to support new processes or practices.

Onyx can deliver superior ROI and help you make more money faster. ROI is a function of rapid implementation, user adoption across the enterprise, and the ability to differentiate after

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Case Study from Onyx:
Onyx Customer Case Study - BankDirect

Tags: CRM, Customer Management, Information Management
Category: Customer Relationship Management (CRM)
Case Study from Onyx:
Delivering the first national telephone careers advice service

Tags: CRM, learndirect advice, Telephone Advice Service, Telephone Guidance
Category: Customer Relationship Management (CRM)
Case Study from Onyx:
Onyx Helps Build Fan and Sponsor Loyalty for the Seattle Mariners

Tags: CRM, Employee Portal, Customer Portal
Category: Customer Relationship Management (CRM)
Case Study from Onyx:
Onyx has helped ASB become NZ fastest growing major bank

Tags: CRM, Customer Management, Retail Sales Automation
Category: Customer Relationship Management (CRM)
Case Study from Onyx:
How Onyx CRM has Helped Islington Develop an Award-Winning Contact Centre

Tags: CRM, Customer Service, Contact Management
Category: Customer Relationship Management (CRM)
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